Thursday, March 15, 2007

Seeds of Change ~ needs change

Ahhh....my second rant in this blog that actually has nothing to do with the site *sigh* but then, it kind of does, as if I can't have a garden, I may need to make ends meet in other ways.

Quote:
Originally Posted by Forest Breath View Post
Words of advice if you are planning to order from them this year. I placed an order on the 6th. Their website says they ship orders within 2 days and you receive them in 4-7 days. It took them a total of 3 minutes to take the money from my bank account. I have yet to receive the order.

I called on Tuesday and was told they had a seed packing problem that is now fixed and got behind on orders. My package would be shipped in a “day or so”. I checked the website yesterday to look at my order. One item was backordered and the rest were “in the warehouse”. I sent an email and got a response that stated they could not guarantee my order would be shipped out yesterday, but hoped it would be. They stated a seed packing problem caused the issues. I was frustrated but had decided to wait on them.

I checked my order status today. Now two items are backordered and the rest are “in the warehouse”. I called to check on my order. A snotty little thing informed me that she could not promise my order would even be shipped this week. She said they bought a new seed packing machine to make things run easier and it was late getting delivered and it put them behind. Although their website says items will be shipped in 2 days…..they are now telling people who complain about not getting their orders that in reality…..it will not be shipped for 2 weeks. Which will give ample amount of time for half of my order to be on backorder I guess.

So I asked to cancel my order. Although I was told yesterday I could do that, that option is no longer available today……20 hours later. I cannot cancel my order BUT….I can let them ship it to me when they choose to do so and then refuse the order. When they get it back they will credit my account 2-3 weeks AFTER they receive the package back. Meanwhile….

I sit here thinking…..yeah….I should have used Seed Saver’s Exchange.

The way the weather has been….2 weeks will be too hot to plant the peas!
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I'd also like to mention that blogspot took 8 minutes to load (from me clicking my book mark to get in, to the edit page). IMHO this is 7 minutes too long...

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